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Shipping & Returns

Shipping:

Shipping and handling charges are based on your subtotal order amount, calculated after applicable discounts and before sales tax.

Free Shipping on all orders over $100

Please expect 5-7 business days for shipment within the United States. International shipping is available but may take up to 15 business days. All delivery times are based on average in-transit time.

As soon as your order ships, you will be provided with a tracking number via email.

 

Returns & Exchanges:

Superego strives for 100% customer satisfaction, providing an amazing shopping experience. If for any reason you are not pleased with your order, we will happily work with you to solve this issue. We will accept both exchanges and returns within 30 days from shipment date; item must be unworn with tags still attached. Any item purchased on sale will be final sale, and therefore not eligible for any exchanges or returns.

3 easy return options:

  1. return for Superego membership as store credit for free
  2. exchange for another item
  3. return for a refund* ($5.95 restocking fee.) Return shipping and handling for non-contiguous US territories, including Alaska, Hawaii, Puerto Rico and APOs, is $10.

Please note that any membership or store credit used to pay for an order will be returned as store credit and will not be eligible for a refund to a credit card.

*Rewards points associated with the purchase will be deducted from your account if you do choose a refund.